Help Centre / Billing

Plans, trials and usage charges

Last updated: September 10, 2026 · About 5 min read

Taskploy subscriptions cover platform access and plan entitlements. Some communication and payment services are billed separately based on usage.

Available plans

See Pricing for current list prices in your region.

14-day free trial

Change your plan

  1. Sign in as an administrator.
  2. Open Settings → Plan.
  3. Choose a new plan and confirm billing terms shown at checkout.

Upgrades apply immediately and are prorated. Downgrades take effect at the end of the current billing period.

Annual billing

Annual plans are billed as 11 × the monthly price (one month free). Monthly plans renew on the anniversary of your signup date.

Usage-based charges

Separate from your subscription, you may incur charges for:

Rates are published on the Pricing page. Review Usage & Billing Terms for measurement and dispute details.

Seat limits

If you reach your plan’s user limit, you cannot add new active users until you upgrade or deactivate an existing user. Existing users are not removed automatically.

Cancel or get billing help

Cancel from billing settings or email help@taskploy.com. See our Refund and Cancellation Policy for trial and refund rules.