Acceptable Use Policy

Last updated: September 10, 2026

This Acceptable Use Policy (“AUP”) describes rules for using Taskploy, including our websites, applications, APIs, integrations, communications tools and related services (collectively, the “Services”).

The Services are provided by Taskploy Technologies Inc. (“Taskploy,” “we,” “us,” or “our”).

This AUP supplements our Terms of Service. Capitalized terms not defined here have the meanings given in the Terms. If there is a conflict, the Terms control unless an applicable Order Form states otherwise.

By accessing or using the Services, you agree to comply with this AUP. Violations may result in suspension, termination, or other action described below.

1. Scope

This AUP applies to:

• Customers and their authorized users;
• account administrators;
• API consumers;
• integration partners acting under Customer authorization; and
• anyone who accesses the Services through a Customer account.

Customers are responsible for ensuring that their users, contractors, and agents comply with this AUP.

2. Lawful Use

You must use the Services only for lawful business purposes and in compliance with all applicable laws, regulations, and industry rules, including those relating to:

• privacy and data protection;
• employment and labour;
• tax, payroll, and financial reporting;
• consumer protection;
• telecommunications and messaging;
• marketing and anti-spam requirements;
• export controls and sanctions; and
• intellectual property.

You must not use the Services to facilitate illegal activity or to evade legal obligations.

3. Prohibited Conduct

Without limiting the Terms, you must not use the Services to:

1. violate any applicable law or regulation;
2. infringe or misappropriate intellectual property, privacy, publicity, or other rights;
3. upload, transmit, or store malware, ransomware, spyware, or other harmful code;
4. attempt unauthorized access to Taskploy systems, other accounts, networks, or data;
5. probe, scan, or test vulnerabilities except through an authorized security program approved by Taskploy in writing;
6. interfere with or disrupt the integrity, security, availability, or performance of the Services or related infrastructure;
7. circumvent authentication, usage limits, billing controls, rate limits, or security measures;
8. scrape, harvest, or extract data from the Services at a scale or in a manner that burdens the platform or violates the Terms;
9. reverse engineer, decompile, or disassemble the Services except where applicable law expressly permits it;
10. resell, sublicense, or provide the Services to third parties except as expressly authorized;
11. impersonate any person or entity or misrepresent your affiliation;
12. engage in fraud, deception, phishing, identity theft, or financial crime;
13. process personal information you do not have a lawful basis or permission to process;
14. store or transmit content that is unlawful, abusive, harassing, threatening, discriminatory, exploitative, or otherwise harmful; or
15. use the Services in a manner that creates material risk to Taskploy, our providers, other customers, or the public.

4. Communications and Marketing

Taskploy may provide email, SMS, WhatsApp, voice, live chat, social, and other communication features. You are solely responsible for communications sent through your account.

You must ensure that all communications comply with applicable:

• anti-spam and electronic marketing laws (including CASL, CAN-SPAM, and similar rules);
• telecommunications and carrier requirements;
• consent and opt-in rules;
• sender identification and content requirements;
• do-not-call and do-not-contact obligations; and
• unsubscribe and opt-out requirements.

You must not:

• send unsolicited bulk messages;
• use purchased, scraped, or unlawfully obtained contact lists;
• send deceptive, fraudulent, or phishing messages;
• mask or falsify sender identity where prohibited;
• continue messaging individuals who have opted out; or
• use Taskploy to deliver unlawful robocalls, spam, or harassing communications.

Taskploy does not grant permission to contact a person merely because their information exists in the Services. You must maintain evidence of consent or another lawful basis where required.

5. Customer Data and Privacy

You must:

• collect and process personal information lawfully;
• provide required privacy notices to individuals;
• obtain valid consent where required;
• honour applicable data-subject rights;
• limit access through appropriate roles and permissions; and
• not upload special categories of data unless your use is lawful and appropriately secured.

You must not use the Services to process data obtained through unlawful surveillance, unauthorized access, or breach of confidentiality.

Where required, Customers must enter into a Data Processing Agreement with Taskploy.

6. Financial, Payroll, and HR Features

Taskploy provides tools for invoicing, expenses, payments, payroll-related workflows, leave, attendance, and workforce administration. These tools assist with business administration only.

You must not:

• use the Services to misstate financial records or evade tax or regulatory obligations;
• process payroll or employment data without appropriate employee notices and legal basis;
• store payment card data in fields not intended for that purpose; or
• represent Taskploy as providing regulated financial, tax, legal, or employment advice.

You remain responsible for verifying calculations, filings, deductions, and compliance with local employment and tax requirements.

7. Automation and Integrations

You may configure workflows, automations, and third-party integrations within the Services. You are responsible for ensuring that automated actions are appropriate, accurate, and lawful.

You must not use automations or APIs to:

• send messages without appropriate authorization or safeguards;
• make high-risk decisions about individuals without human review where required;
• exceed reasonable API rate limits or attempt to overload the platform; or
• extract data for unauthorized resale or competitive misuse.

8. Artificial Intelligence Features

Where AI features are available, you must use them responsibly and in accordance with our AI Usage Terms.

You must not use AI features to:

• generate unlawful, deceptive, or harmful content;
• produce regulated professional advice without qualified human review;
• make automated decisions about individuals where prohibited by law; or
• attempt to extract confidential model information or bypass usage controls.

9. Account Security

You must:

• protect account credentials, API keys, and integration secrets;
• use strong passwords and enable multi-factor authentication where available;
• assign least-privilege roles to users;
• remove access promptly when no longer needed; and
• notify Taskploy promptly of suspected unauthorized access.

You must not share administrator credentials across multiple individuals or use shared accounts where individual accounts are available.

10. Resource Use and Fair Use

You must not use the Services in a way that unreasonably consumes platform resources or degrades service for others, including by:

• running abusive automation loops;
• generating excessive API traffic;
• uploading extremely large volumes of data unrelated to normal business use;
• using the platform primarily as unstructured file storage; or
• operating cryptocurrency mining or unrelated compute-intensive workloads.

We may apply technical limits, throttling, or usage caps to protect platform stability.

11. Reporting Abuse

If you believe a Taskploy account is being used in violation of this AUP, please report it to legal@taskploy.com or security@taskploy.com.

Include relevant details such as the account or domain involved, the nature of the activity, and any supporting information. We may not be able to disclose actions taken against other accounts.

12. Investigation and Enforcement

We may investigate suspected violations of this AUP or the Terms. Depending on the circumstances, we may:

• request additional information;
• issue a warning;
• restrict specific features;
• disable integrations or automations;
• suspend access;
• terminate the account; or
• report activity to law enforcement or affected parties where appropriate.

We may act immediately where necessary to protect users, data, infrastructure, or legal compliance. Where reasonably practicable, we will notify the account administrator before or after taking action.

Taskploy is not obligated to monitor all Customer Data or activity but reserves the right to do so where permitted by law and our agreements.

13. No Liability for Customer Content

Customers remain solely responsible for Customer Data and communications sent through their accounts. Taskploy does not endorse Customer Data and is not responsible for content submitted by Customers or their users, except as required by applicable law.

14. Changes to This Policy

We may update this AUP as our Services, risks, or legal requirements change. Material changes will be communicated through methods such as email, in-product notice, or website notice. Continued use of the Services after the effective date constitutes acceptance to the extent permitted by law.

15. Contact

Questions about this Acceptable Use Policy may be sent to:

Taskploy Technologies Inc.
Email: legal@taskploy.com

For security incidents: security@taskploy.com

For general support: help@taskploy.com